Total quality, environmental protection and the preservation of resources are aspects fully integrated in our Company's Guidelines running all our employees' conduct.
 | Quality and Environmental Guidelines1. Total customer satisfaction. Do your best to constantly improve the quality of our products and services, both in range and efficiency, to ensure customer satisfaction. 2. Total quality. Anticipate consumer needs by achieving our research, development and innovation goals while complying with market total quality standards, legal requirements and regulations. |
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3. Customers fidelization. Keeping the positioning of CLIMASTAR as a leading and competitive provider of efficient heating systems, both in existing and new markets, should be based on the loyalty, total confidence and satisfaction of our customers. 4. Quality and environment principle. The improvement of quality in our products and services should also minimize the environmental impact that our activity generates. 5. Responsible behaviour. Work for a better future and pursuit the satisfaction of clients not only with our products and services but also with our environmental behaviour. | 6. Zero emissions. Minimize the pollution generated by CLIMASTAR's activity and support a mutually beneficial relation with the environment and our neighbors. 7. Education and resources. We provide the necessary education and resources for our staff to be actively commited with environmental protection.
SIGNED. CLIMASTAR's Headmaster |
